Microsoft Outlook Training - Provisional Course Outlines

Using a training room within your organisation, and your PCs, charges per day for IT Training would be:

1 to 1 training	£275
2 to 4 delegates	£375
5 to 8 delegates	£450

All outlines can be adapted to the needs of the individual or organisation

Introductory Outlook

 

Aims of the course

 

This course aims to give delegates an introduction to the Microsoft Outlook application.

 

Course Objectives

 

On completion of the course delegates will have learnt to use Microsoft Outlook. They will be able to:

·        Send and receive mail

·        Schedule appointments, events and meetings

·        Create and manage tasks

·        Organise contacts

 

The course is of one day’s duration.

 

How the course is run – This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.

 

Pre-requisites – Familiarity with the Windows environment.

 

Course Outline

 

Navigating Microsoft Outlook

• Opening and closing Outlook

• Accessing the various elements of Outlook

• Folder list

• Preview pane

• Help facilities

 

E-mail

• What is e-mail?

• Creating and sending an e-mail

• Managing message text

• Using stationery to create a message

• Using templates

• Inserting a signature in a message

• Inserting an attachment in a message

• Inserting an Outlook item into a message

• Using an Office application to create a message

• Finding an address in the address book

• Flagging messages

• Resending messages

• Recalling or replacing a sent message

 

Managing e-mail

• Creating message folders

• Sorting mail

• Setting viewing options

• Archiving mail messages

• Filtering views

• Printing messages

 

Calendar

• Navigating within the Calendar

• Customising the Calendar view

• Scheduling appointments and events

• Scheduling multi-day events

• Setting reminders

• Scheduling recurring appointments

• Planning meetings involving others

• Booking office resources using Outlook

• Adding and removing meeting attendees

• Printing the calendar

 

Contacts

• Accessing contacts

• Creating, editing and deleting contacts

• Sorting contacts using fields

• Organising contacts by category

• Linking activities to a contact

 

Tasks

• Creating and updating one-time tasks

• Assigning tasks to others

• Accepting and declining tasks

• Changing the view for tasks

• Creating tasks from other Outlook components

• Organising tasks into categories

 

Notes

• Creating notes

• Editing notes

• Organising and viewing notes

• Customising notes

 

Integrating Microsoft Office with Outlook

We provide computer training in Richmond, Twickenham, Kingston, Hounslow, Brentford, Putney, to London and the M25 corridor.

Please contact us for further details.