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Introductory Outlook 2010 training Microsoft Introductory Outlook 2010 Training Courses

Where training face-to-face may still not be viable, we are also offering online training by videoconferencing means, usually via Microsoft Teams or Zoom. Do get in contact if we can help you in this way. Click for further details of upcoming sessions. These will be updated on a regular basis. We are also happy to do customised online training to meet your requirements. Contact us for further details.

We have now resumed face-to-face training.

If you’re looking for really great Introductory Microsoft Outlook 2010 training courses in the London area you’re in the right place.

Companies large and small choose us – why? Your own tailored, Microsoft Introductory Outlook 2010 training course, at your own premises at the same price as a standard course from elsewhere.

This course will teach you the basics of Microsoft Outlook including reading, saving and creating e-mails. You will learn to insert attachments to e-mails. You will also discover how to save attachments from e-mails you receive. You will discover how to use the Outlook calendar to create appointments and meetings and manage your online diary efficiently.

The JMD Training difference is clear:

  • We come to you – your Microsoft Introductory Outlook 2010 training will be given on your site
  • You get to keep the manuals – Introductory Outlook 2010 training manuals are provided as PDFs
  • We can train using your own Microsoft Outlook configuration
  • There will only be people from your company on your course
  • We offer a money-back guarantee if any delegates are not completely satisfied
  • The training date is around you, not us!
  • Our prices are astounding
  • We can assess all learners in advance for free
  • Our courses are never cancelled

Our Microsoft Outlook training courses London, are available not only in London, but Surrey, Middlesex, Richmond, Twickenham, Hounslow, Brentford, Putney, Wimbledon, Staines, Egham, Feltham , Reading, Croydon, Bracknell, Esher, Heathrow, Farnham, Uxbridge, High Wycombe, Crawley, Sutton, St Albans, Fulham, Watford, etc.

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Course Type Cost per day
1 to 1 training £315
2 to 4 delegates £495
5 to 8 delegates £645

Prices are PER DAY, and NOT per-person! E.g. if there’s 5 people on the course, you pay £645. All prices exclude VAT.

Our Microsoft Outlook training courses

Visit our blog If Only I’d Known That,; we have called it that because we hear it so many times in training sessions. In fact, if only we had an extra £100 for every time someone says “If only I’d known that.” …. There are many useful hints and tips about using Microsoft Outlook on the blog; why not visit it to find out how many you knew!

Aims of the Introductory Outlook 2010 course

This course aims to give delegates an introduction to the Microsoft Outlook 2010 application.

Course Objectives

On completion of the course delegates will have learnt to use Microsoft Outlook 2010. They will be able to:

  • Send and receive mail
  • Schedule appointments, events and meetings
  • Create and manage tasks
  • Organise contacts

The course is of one day’s duration.

How the course is run

This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.


Familiarity with the Windows environment.

Navigating Microsoft Outlook 2010

  • Opening and closing Outlook 2010
  • The Outlook 2010 window
  • Outlook Today
  • Help facilities


  • What is e-mail?
  • Reading messages
  • Creating and sending an e-mail
  • Working with messages
  • Handling attachments

Managing e-mail

  • Setting message options
  • Managing junk e-mail
  • Using Search folders
  • Printing messages and attachments


  • Navigating within the Calendar
  • Scheduling appointments and events
  • Modifying appointments
  • Printing the calendar
  • Using Calendar views 

Meeting request and responses

  • Scheduling meetings
  • Managing meetings


  • Accessing contacts
  • Creating, editing and deleting contacts
  • Using contacts
  • Using the People Pane


  • Creating and updating one-time tasks
  • Assigning tasks to others
  • Accepting and declining tasks

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We provide Microsoft Outlook training courses, Microsoft Office training courses, other IT training courses  and Personal Development training courses in London, Richmond, Twickenham, Kingston, Hounslow, Brentford, Putney, Kingston, Wimbledon, Walton-on-Thames, Chiswick, Teddington, Hampton, Feltham, Acton, Ealing, Heathrow, Egham, Staines, Hanwell, Sunbury, Hammersmith, Fulham, Greenford, Clapham, Chertsey, Woking, Weybridge, Wandsworth, Middlesex, Surrey, the M25 corridor, High Wycombe and beyond. We will travel further if expenses are covered.

For Introductory Microsoft Outlook 2010 training courses Sydney, Australia, please visit our sister site at