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Introductory Microsoft Outlook 365 Training Courses

We are now back to full Introductory Outlook 365 face-to-face training at client site. We are also offering training by videoconferencing means, usually via Microsoft Teams or Zoom, if this is your preference. Click for more information about remote training.

If you’re looking for really great Introductory Microsoft Outlook 365 training you’re in the right place.

Companies large and small choose us – why? Your own tailored, Microsoft Introductory Outlook 365 training course, at your own premises at the same price as a standard course from elsewhere.

This course will teach you the basics of Microsoft Outlook including reading, saving and creating e-mails. You will learn to insert attachments to e-mails and how to save attachments from e-mails you receive. You will discover how to use the Outlook calendar to create appointments and meetings and manage your online diary efficiently.

The JMD Training difference is clear:

  • We come to you – your Introductory Microsoft Outlook 365 training will be given on your site
  • You get to keep the manuals – Introductory Outlook training manuals are provided as PDFs
  • We can train using your own Microsoft Outlook configuration
  • There will only be people from your company on your course
  • We offer a money-back guarantee if any delegates are not completely satisfied
  • The training date is around you, not us!
  • Our prices are astounding
  • We can assess all learners in advance for free
  • Our courses are never cancelled

Clients who have benefitted from our Outlook 365 training include:

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Course Type Cost per day
1 to 1 training £315
2 to 4 delegates £495
5 to 8 delegates £645

Prices are PER DAY, and NOT per-person! E.g. if there’s 5 people on the course, you pay £645. All prices exclude VAT.

Our Microsoft Outlook training courses

If you are new to Office 365, you may also be interested in our Office 365 upgrade training, workshops and floorwalking

Visit our blog If Only I’d Known That,; we have called it that because we hear it so many times in training sessions. In fact, if only we had an extra £100 for every time someone says “If only I’d known that.” …. There are many useful hints and tips about using Microsoft Outlook on the blog; why not visit it to find out how many you knew!

Our Microsoft Outlook training courses London, are available not only in London, but Surrey, Middlesex, Richmond, Twickenham, Hounslow, Brentford, Putney, Wimbledon, Staines, Egham, Feltham , Reading, Croydon, Bracknell, Esher, Heathrow, Uxbridge, Farnham, High Wycombe, Crawley, Sutton, St Albans, Fulham, Watford, etc.

Aims of the Introductory Outlook 365 course

This course aims to give delegates an introduction to the Microsoft Outlook 365 application.

Course Objectives

On completion of the course delegates will have learnt to use Microsoft Outlook 365. They will be able to:

  • Send and receive mail
  • Schedule appointments, events and meetings
  • Create and manage tasks
  • Organise contacts

The course is of one day’s duration.

How the course is run

This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.


Familiarity with the Windows environment.

Navigating Microsoft Outlook 365

  • Opening and closing Outlook 365
  • The Outlook 365 window
  • Help facilities


  • What is e-mail?
  • Reading messages
  • Creating and sending an e-mail
  • Working with messages
  • Handling attachments

Managing e-mail

  • Setting message options
  • Managing junk e-mail
  • Using Search folders
  • Printing messages and attachments


  • Navigating within the Calendar
  • Scheduling appointments and events
  • Modifying appointments
  • Printing the calendar
  • Using Calendar views

Meeting request and responses

  • Scheduling meetings
  • Managing meetings


  • Accessing contacts
  • Creating, editing and deleting contacts
  • Using contacts


  • Creating and updating one-time tasks
  • Assigning tasks to others
  • Accepting and declining tasks

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