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Assertiveness Skills training Sutton
We are now back doing full face-to-face training, but we are also happy to train remotely via Microsoft Teams or Zoom, if that is your preferred option. Contact us to discuss or see Online training for details of smaller time slots.
If you’re looking for really great Assertiveness Skills training Sutton, Surrey, you’re in the right place.
Our Assertiveness Skills Training Sutton courses are designed to teach the relevant skills to help increase your confidence, not only in the workplace, but in all areas of life, such as dealing with difficult family situations, poor customer service, etc.
Companies large and small choose us – why? Your own tailored, Assertiveness Skills Training Sutton course, at your own premises at the same price as a standard course from elsewhere.
The JMD Training difference is clear:
- We come to you – your Assertiveness Skills Training Sutton will be given on your site
- There will only be people from your company on your course
- We offer a money-back guarantee if any delegates are not completely satisfied
- The training date is around you, not us!
- Our prices are astounding
- We can assess all learners in advance for free
- Our courses are never cancelled
All Assertiveness Skills training Sutton can be adapted to the needs of the individual or organisation and we would encourage you to think about what you actually need from the training and contact us to discuss.
Organisations who have benefitted from our Assertiveness Skills training include:
We also offer computer training in Sutton, Surrey including Excel training Sutton, Excel VBA training Sutton, Microsoft Access training Sutton
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| Course Type | Cost per day |
|---|---|
| 1 to 1 training | £475 |
| 2 to 4 delegates | £845 |
| 5 to 8 delegates | £1195 |
Prices are PER DAY, and NOT per-person! E.g. if there’s 5 people on the course, you pay £1195. All prices exclude VAT.
For further details, please fill in the contact form. If you are ready to book, please fill in the contact form with your first and second choice of date – if we cannot accommodate these dates we will give you a 10% discount and arrange a mutually convenient date within 24 hours.
We offer Assertiveness Skills training in Sutton, Surrey and all surrounding areas.
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Aims of the course
To create assertive employees
Course objectives
By the end of the course, learners will be able to:
- Define assertiveness
- Understand the concepts of self-esteem and self-confidence
- Become self-aware
- Overcome invisible barriers that hinder success
- Establish a more positive self-image
- Recognise assertive and aggressive behaviour
- Develop assertive behaviour
- Develop assertive body language
- Action plan
How the course is run
This instructor-led course has an interactive approach, with plenty of opportunities for learners to practise the new skills they learn.
Definition of assertiveness
- What is assertiveness?
- What is passive behaviour?
- What is aggressive behaviour?
- What is passive/aggressive (manipulative) behaviour?
Understanding self-confidence and self-esteem
- Reasons for poor self-confidence
- How to beat feeling self-conscious
- SMART goals
- Developing and maintaining self-confidence through:
A list of positive affirmations
Personal achievement reminders
Confidence modelling
Performance review
- What is self-talk?
- Uses for self-talk: to change bad habits, for focusing, for changing moods, for controlling effort
- Identifying self-talk
- Techniques for controlling self-talk: thought stopping, changing negative thoughts to positive thoughts, countering
Identification of rights and entitlements
- Who has rights?
- How easy do you find it to accept your basic rights?
- What are our responsibilities?
Analysis of behavioural types
- Analysing behaviour in others
- Controlling tension
- Self analysis
Components of assertive behaviour
- What are the components of assertive behaviour?
- How do we mirror assertive behaviour?
Overcoming blocks to assertiveness
- Ingrained blocks
- Relearning
How to raise personal impact and power
- Key assertiveness techniques
Learning to accept compliments
Learning to say no
Dealing with passive and aggressive behaviour
- Techniques for entering discussion
- Techniques for negotiating
- Techniques for giving feedback in an assertive way
- Techniques for receiving feedback in an assertive way