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Microsoft Teams Training

We have now resumed face-to-face training. However, we are happy to provide remote training via Microsoft Teams or Zoom for those who would prefer to learn in this way. Click here for further details.

Companies using Office 365 have the opportunity to use Microsoft Teams for collaboration between teams for collaboration on documents, online meetings, video calls, chats. Different companies use Microsoft Teams in different ways and our tailored training will allow your staff to discover how you want them to use it within your organisation.

Visit our blog If Only I’d Known That,; we have called it that because we hear it so many times in training sessions. In fact, if only we had an extra £100 for every time someone says “If only I’d known that.” ….

Workshops combined with floorwalking enable personnel to ask questions specific to them and iron out any problems they may be facing with finding how to do things in Microsoft Teams .

Organisations who have benefitted from our Teams training include:

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Depending on the size of the organisation, some companies may convert everyone to Microsoft Teams at once; others may move staff over at a more gradual pace. Training could be done over a few days in one week, or a day or two per week spread over several weeks. Staff then become productive in the new software rapidly, and embrace the change rather than resenting it.

Our charge per day for Microsoft Teams training is £695 + VAT.
Any workshops can be tailored to the needs of your organisation. These shown below are just for guidance.

We offer Microsoft Teams training in London and surrounding areas including Ascot, Banstead, Feltham, Reading, Croydon, Leatherhead, Dorking, Walton, Epsom, Esher, Surrey, Kingston, Woking, Brentford, Bracknell, Heathrow, Hounslow, Ealing, Redhill, Reigate, Ewell, Sunbury, Weybridge, Surbiton, Uxbridge, Farnham, High Wycombe, Crawley, Sutton, St Albans, Watford, Staines, Fulham etc.


Aims of the Microsoft Teams course

This course is designed to assist existing Microsoft Office 365 users to gain an understanding of the functionality available in Teams.


3 hours


Familiarity with the Office 365 environment and main features of Microsoft Office.


At the end of the sessions, learners will be able to:

  • Understand Teams and Channels
  • Create Teams as an owner and add members
  • Understand how to work collaboratively within a Team
  • Add Conversations and Files

Delegates will be able to create Teams, become Team members, add channels and follow conversations within Teams in an online cloud environment.

Course objectives

On completion of the course, learners will be able to:

  • Work with Teams
  • Work with Channels
  • Upload and find files
  • Work with chats and calls
  • Manage meetings
  • Set up and attend meetings
  • Manage their activity feed

Provisional Course Outline

Office 365 Teams Overview

  • Introducing the concept of Teams
  • The Microsoft Teams Screen
  • Navigating with the Sidebar
  • Using Help
  • Using the Command Box
  • The Who Bot
  • Managing Notification Settings


  • Understanding Private Chat and Group Chat
  • Sending Private Messages
  • Using the Compose Box and Formatting
  • Replying to Private Messages
  • Using Emojis, Gifs, Stickers & Praise
  • Mentioning people
  • Making an Audio or Video Call

Creating and Managing Teams

  • Creating a Team
  • Adding Members to your Team
  • Reordering Teams
  • The Posts Tab and Team Chat
  • Editing Teams
  • Adding and Removing Team Members
  • Changing Roles
  • Leaving a Team
  • Deleting a Team

Working with Channels

  • Creating a Channel
  • Pinning Channels
  • Using the Show and Hide Feature
  • Channel Notification Settings

Managing Files

  • Creating New Teams Files
  • Uploading Team Files
  • Opening & Editing Team Files in Teams, Browser, Desktop & SharePoint
  • Sending an Email to a Channel
  • Working with Tabs - Adding Apps & Files
  • Saving a Post or Message

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